Port Agency Services

Our Port Agency Services provide complete support to vessel owners, operators, and charterers, ensuring smooth, efficient, and compliant port calls. Acting as a reliable local representative, we coordinate all port-related operations, minimize delays, and safeguard our clients’ interests at every stage of the vessel’s stay.

Comprehensive Vessel Representation

We serve as the primary liaison between the vessel and all port authorities, including port officials, customs, immigration, harbor master, terminal operators, and other relevant stakeholders. Our experienced team ensures all formalities are completed accurately and on time.

Pre-Arrival Planning & Documentation

Before vessel arrival, we handle:

  • Submission of advance port documents
  • Berth nomination and port clearance
  • Coordination of pilotage, towage, and berthing schedules
  • Customs and immigration pre-arrangements

This proactive planning helps avoid unnecessary waiting time and operational disruptions.

Arrival, Berthing & Departure Assistance

During the vessel’s port stay, we provide round-the-clock assistance for:

  • Pilot boarding and safe berthing
  • Cargo operations coordination
  • Port inspections and surveys
  • Continuous monitoring of vessel movements
  • Departure clearance and sailing formalities

Crew Change & Welfare Services

We manage all crew-related requirements, including:

  • Crew change coordination
  • Visa, immigration, and medical assistance
  • Hotel booking and transportation
  • Cash to master and crew welfare arrangements

Cargo & Operational Support

Our port agency team closely coordinates with terminals and stevedores to ensure:

  • Efficient loading and discharging operations
  • Accurate cargo documentation
  • Cargo surveys and tallying services
  • Handling of special, bulk, or project cargo

Bunkers, Provisions & Technical Services

We arrange essential vessel supplies and services such as:

  • Bunker fuel supply
  • Fresh water and provisions
  • Lubricants and spare parts
  • Repairs, maintenance, and technical assistance

Husbandry & Protective Agency

Acting in the best interest of ship owners and charterers, we offer:

Protective agency services

Disbursement account preparation and cost control

Vendor coordination and supervision

Owners’ representation during disputes or claims

Compliance, Safety & Local Regulations

Our team ensures full compliance with local laws and port regulations, including:

  • ISPS and port security requirements

  • Health, safety, and environmental regulations

  • Port state control coordination

The following advantages distinguish us from our competitors:

  • Competitive PDA
  • Excellent communication & A&J Traders commitment to high standards of service in all facets of the operation
  • Reliable overseas agents
  • Experienced and knowledgeable trucking partners
  • Strong ties with all leading ground, air and ocean carriers
  • Ability to provide specialized services such as local warehousing, consolidation and drainage

24/7 Dedicated Support

We operate 24/7 to provide real-time updates, prompt problem-solving, and continuous communication, ensuring every port call is handled with efficiency, transparency, and professionalism.